FAQs
Frequently Asked Questions
Orders & Products
What does Mijminor sell?
We specialise in robotic lawn mowers and related accessories, helping you keep your lawn perfectly maintained with less effort.
How do I know which robotic mower is right for my lawn?
It depends on your lawn size, terrain (slopes, obstacles), and whether you want features like app control or multi-zone mowing. Contact us at info@mijminor.com and we can help you find the right fit.
Do robotic lawn mowers work without a boundary wire?
Many modern models use GPS, LiDAR, or vision-based navigation instead of a buried perimeter wire — check the individual product page for the navigation method used by each mower.
Are your products covered by a warranty?
Yes, our products come with a manufacturer's warranty. Details are listed on each product page.
Shipping
How long does shipping take?
Handling time is 1–2 business days, with delivery typically taking 5–8 business days after dispatch.
Do you offer free shipping?
Yes — orders over £99 qualify for free shipping. Standard shipping rates apply below that threshold.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information. You can also check status via our Track Your Order page.
Do you ship outside the UK?
Please contact us at info@mijminor.com before ordering to confirm delivery availability for your location.
Returns & Refunds
What is your return policy?
We offer a 30-day return window with free return shipping, no restocking fees, and no final sale items.
How do I start a return?
Email info@mijminor.com or use our Contact Us page with your order number and reason for return.
How long do refunds take?
Once we receive and inspect your returned item, we'll notify you by email and process your refund to your original payment method.
What if my item arrives damaged or faulty?
Contact us within 48 hours of delivery with photos of the issue, and we'll arrange a free replacement or refund.
Payment
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay, and PayPal.
Is my payment information secure?
Yes — all payments are processed through secure, encrypted gateways. We never store your full card details.
Can I pay in installments?
Where available at checkout, you may be able to use a third-party installment provider. Availability depends on the provider's own eligibility checks.
Still Have Questions?
If you can't find the answer you're looking for, we're happy to help:
Mijminor
Email: info@mijminor.com
Contact Us